0
R0,00
 x 

Cart empty

Terms and Conditions

Terms and Conditions

Welcome to Online 360. South Africa’s number one Spy Camera and Spy Gadget Online Store.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following Terms and Conditions of use which govern Online 360’s relationship with you in relation to this website. If you disagree with any part of these Terms and Conditions, please do not use our website.

The term 'Online 360' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

 
The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without any notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on Online 360’s Website for any particular purpose.
  • You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which Online 360 shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. These material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and Conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time Online 360 may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of South Africa.
  • All pricing shown are an indicative only and are subject to change at no given notice due to the rand/dollar fluctuation.

 

PayPal Purchases

PayPal Payment Option has been de-activated due to an increase of Online Fraudulent activity recently experienced, Online apologizes for any inconvenience caused.

 

Online 360’s Return Policy Terms and Conditions

Please read over our Return & Refund Terms carefully – they concern the purchase of products from our website. When you purchase products from Online 360 you are subject to these Terms and by proceeding with your purchase from this website you show your agreement to such terms and are deemed to have accepted our Return & Refund Terms. If you do not accept our Return & Refund Terms, please do not purchase from this website.

All Customers wanting to return a damaged or defective product must fill out a returns form available on our site before any arrangements to return a product can go forward.

If a product is damaged in transit, or an incorrect product has been sent, please contact us within 7 working days via email to resolve this issue. You will then be sent a replacement product.

All goods must be returned in their original packaging, in the same condition as received and with all items received in the package. Any missing or damaged items will void the return completely.

 

3 Month Return and Replace Warranty

If a purchased product were to become defective, you may return the defective product back to us within a 3-month period and repairs or a replacement product will be issued once this has been sent back to our supplier for assessment. From there they will send the replacement to you. We will keep you updated all the way on the progress of this but this can take around 3 - 5 weeks.

All returns must be communicated with a staff member at Online 360 via email before commencing the return and products may only be sent via Post Office Economy Services in the original packaging with a correct tracking number unless otherwise stipulated in writing by a staff member from Online 360.

  • Delivery times are subject to change, due to stock availability / location for delivery.
  • Prices are subject to change without notice, as our selling prices rely on the exchange rate.
  • Cancellation of your order will incur a 20% admin fee, allocated for import shipping costs and admin.
  • Warranty is voided if he/she flashes firmware, attempts to repair the device, physical or water damage.

 

Return / Replace / Credit Note

Online 360 will not replace faulty devices without their original intact packaging and accessories.

We do not repair any electronic devices; we replace them with new devices or issue a credit note. As we purchase from suppliers with warranty.

All faulty electronic devices must be returned and checked by Online 360, before a replacement is delivered or a credit note issued.

Online 360 will refund you the cost for post office economy services, for damaged and incorrect products (after they have been deemed faulty).

Should any other courier or postal services be used by the customer other than the above stipulated courier/postal/delivery method, the customer will then be liable for the excess costs incurred.

Online 360 will not be liable for courier fees (returning) if the device is in fact working correctly.

If a device has been returned damaged, you will be charged for the damage of the device.

 

Please Note: Our return policy is non-negotiable!

 

NB! Pre-authorization is required for all returns, please contact us via info@online360.co.za before returning any products and we will instruct you further. Failure to do so will result in miscommunication and /or the customer will be held liable for the cost incurred with courier services to return their product.

 

Cancellation

Voluntary cancellation of orders within 48 hours by the client will attract a 20% administration and restocking fee on their refund.

 

Coupons

Coupons are not allowed for products on special or current promotions.

 

ALL EQUIPMENT ADVERTISED OR SOLD BY ONLINE 360 IS INTENDED FOR LEGAL PURPOSES ONLY.

ONLINE 360 WILL NOT BE HELD LIABLE FOR ANY ILLEGAL USE OF OUR PRODUCTS.

WHEN PURCHASING OUR PRODUCTS, YOU ARE DEEMED TO BE THE IMPORTER AND IT IS SOLELY YOUR RESPONSIBILITY TO CHECK THE LEGALITY OF IMPORTING THE PRODUCTS WE ADVERTISE AND SELL THROUGH-OUT OUR WEBSITE.

 

PLEASE CHECK WITH YOUR LOCAL IMPORT / EXPORT AUTHORITIES OR CUSTOMS AGENTS BEFORE PLACING AN ORDER WITH ONLINE 360.